Austin Press Ephemera and Apothecary

how can i join the austin press mailing list?

for illustrative updates and special promotions
please join the austin press fan club by clicking here

can i follow austin press on instagram?

yes. click here and like apsf.

how do i know my order has been placed?

you will receive an automatic email that your order has been received.
you will also receive an email when your order ships.

what form of payment can i use?

visa, amex, mc, discover

when is my credit card charged and when is my order shipped?

your cc is charged at the time your order is placed.
your order is shipped within 3 business days.

will my order be taxed?

if your order is shipped within the state of california,
your order will include a 8.5% ca tax.

can my order ship as a gift?

yes! there is no better way to show your affection than
by sending a gift wrapped package from austin press.
simply check your order as a gift in the check out and include your
to and from names. for $5 your friend will recieve a lovely
hand-wrapped gift with a classic letterpress gift tag.

how is my order shipped and what are the charges?

austin press ships all orders with UPS.
tracking updates are available through your email.
orders under $75 ship for $10.
all orders over $75 ship for free.
go for it!

do you ship international orders?

yes, austin press ships international orders with usps or fedex intl' economy.
minimum orders of $100 can be emailed to info@austinpress.com
please include your shipping details, including your phone number.
shipping charges will be configured based on your order and destination.
taxes and custom's fees are not covered by austin press.
you will receive a square invoice for payment.

can i make a return?

if for any reason you are not happy with your purchase,
you can return your order. please report returns
within 7 days of arrival at info@austinpress.com
orders need to be returned in the original packaging.
your credit card will be refunded for items purchased upon return
to austin press. shipping fees on returned merchandise is nonrefundable.

what if my order was damaged during shipment?

report your damage to info@austinpress.com and a replacement will be sent asap.

what is the privacy policy of austin press?

click here for all the juicy details!

how secure is my order?

austin press uses SSL encryption to securely transmit your
credit card order and personal information.

Our SSL certificate is issued with:

Our credit card processing is handled by Stripe:

can i contact austin press if my question is not answered here?

yes! please contact aap at info@austinpress.com.
your email will be answered shortly.